What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Adding a product in the payment tool

    Asked by Captivatingmoments on October 28, 2016 at 10:41 PM

    On the paypal pro payment form im trying to edit where it says "product 1" "product 2" & "product 3"...why wont it let me & how do I change it. It will let me edit anything else...

    a payment form product 3 let
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    JotForm Support

    Answered by Jan on October 29, 2016 at 11:43 AM

    You need to open the payment wizard in order to add a product. Here's how:

    1. Select the payment field and then click the wand icon.

    2. The payment wizard will appear. Please make sure the credentials are correct before clicking the "Continue" button.

    3. In the next screen, you'll see the list of products. You'll also see the "Create New Product" button.

    Related guides:
    https://www.jotform.com/help/49-Order-Form-Types
    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
    https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    Hope that helps. Thank you.