What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Form Not Working

    Asked by seref36 on October 29, 2016 at 08:54 AM

    Form Site Link : http://referanslitezmerkezi.com/iletisim.html

    Form Link : https://form.jotformeu.com/62856343610354

    Do not click with the mouse 

    only [TAB] key working help me

    Thank

    Page URL:
    http://referanslitezmerkezi.com/iletisim.html

    form link site jotformeu href not working error help mouse error
  • Profile Image

    Answered by seref36 on October 29, 2016 at 09:25 AM

    urgent!
    Help Me 

  • Profile Image
    JotForm Support

    Answered by Mike_G on October 29, 2016 at 01:25 PM

    I was able to see what you mean. I am not able to click the fields to enter an input if I access the form through your website where it is embedded. It is, however, working fine if the form is accessed through its link.

    The issue has something to do with the CSS codes in your website. 

    Since you have set the "z-index" value of the .agileinfo_services_grid1:after and .agileinfo_services_grid1:before to 2 but have not set a z-index for the iframe code of your form, the form resides at the back of those two. 

    I suggest you change the value of the "z-index" property of the .agileinfo_services_grid1:after and .agileinfo_services_grid1:before to -1.

    .agileinfo_services_grid1:after, .agileinfo_services_grid1:before{

    z-index: -1 !important;

    }

    Then, set the "z-index" value of the form's iframe code to "1".

    iframe#JotFormIFrame-62856343610354{

    z-index: 1 !important;

    }

    Please be noted the the codes highlighted in yelow needs to be added to your website.

    Reference: http://www.w3schools.com/cssref/pr_pos_z-index.asp

    I hope this helps. If you need any further assistance, please feel free to contact us anytime.

    Thank you.

  • Profile Image

    Answered by seref36 on October 29, 2016 at 01:49 PM

    Thank you so much. Form is working. <3

  • Profile Image
    JotForm Support

    Answered by liyam on October 30, 2016 at 01:29 AM

    Thanks for keeping us posted, seref36.

    If you have other questions or concerns, please let us know.

    Thanks.