My Form Not Working

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    seref36
    Asked on October 29, 2016 at 08:54 AM
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    seref36
    Answered on October 29, 2016 at 09:25 AM

    urgent!
    Help Me 

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    Mike_G
    Answered on October 29, 2016 at 01:25 PM

    I was able to see what you mean. I am not able to click the fields to enter an input if I access the form through your website where it is embedded. It is, however, working fine if the form is accessed through its link.

    The issue has something to do with the CSS codes in your website. 

    Since you have set the "z-index" value of the .agileinfo_services_grid1:after and .agileinfo_services_grid1:before to 2 but have not set a z-index for the iframe code of your form, the form resides at the back of those two. 

    I suggest you change the value of the "z-index" property of the .agileinfo_services_grid1:after and .agileinfo_services_grid1:before to -1.

    .agileinfo_services_grid1:after, .agileinfo_services_grid1:before{

    z-index: -1 !important;

    }

    Then, set the "z-index" value of the form's iframe code to "1".

    iframe#JotFormIFrame-62856343610354{

    z-index: 1 !important;

    }

    Please be noted the the codes highlighted in yelow needs to be added to your website.

    Reference: http://www.w3schools.com/cssref/pr_pos_z-index.asp

    I hope this helps. If you need any further assistance, please feel free to contact us anytime.

    Thank you.

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    seref36
    Answered on October 29, 2016 at 01:49 PM

    Thank you so much. Form is working. <3

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    liyam
    Answered on October 30, 2016 at 01:29 AM

    Thanks for keeping us posted, seref36.

    If you have other questions or concerns, please let us know.

    Thanks.