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    I am completing a recap but the form is not allowing me to type numbers in the fields

    Asked by Jade White  on October 29, 2016 at 10:31 AM

    I work for a marketing company and need to fill out this form but there is a glitch preventing me from typing in the values. Please see brand #2 starting/ending inventory as well as brand 3. It will not allow me to proceed with typing in a sales number. Other browsers do not make the form work either.

     

    https://form.jotform.com/emckinnon/pbrhofmann

    Page URL:
    https://form.jotform.com/emckinnon/pbrhofmann

    Glitch completing
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    JotForm Support

    Answered by Welvin on October 29, 2016 at 05:52 PM

    The fields are working. Here's a screenshot:

    If you are using a full keyboard, make sure that the number keys are not turn off. 

    Are you filling up the form using the given link or is it embedded on a website? If it's embedded, a conflict may have caused the problem. Ask the form owner to check the form and suggest them to re-embed it using the iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if you need further assistance.