HELP! All forms aren't working (Quota error)

  • Profile Image
    Timvanaerschot
    Asked on October 29, 2016 at 10:57 AM

    Hello,

    Since Thursday all our forms aren't working anymore.
    All of our employees receive the same error message:

    "FORM OVER QUOTA"

    What can we do?

    Regards, Tim

  • Profile Image
    John_Benson
    Answered on October 29, 2016 at 07:28 PM

    The main account monsterscore545 is now a free user. This is the reason why you receive an error message says "Form over Quota". Please upgrade the main account. Here's a guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Hope that helps. Let us know if you need further help.