I set up a form and suddenly it is stop working sending email

  • bemboladosabores
    Asked on October 29, 2016 at 10:59 AM

    recebo os pedidos por email e de repente o formulario deixo de responder, vcs podem me ajudar 

  • John_Benson
    Replied on October 29, 2016 at 7:52 PM

    If I understand you correctly, you're not getting email notifications. Can you please check your spam mail folder or junk mail folder? 

    I cloned your form and I was not able to replicate the issue. I also check your mail logs everything was sent successfully. If you can't find the email notifications in the spam mail folder or junk mail. Please change your Sender Email from noreply@jotform.com to your own email address.

    I set up a form and suddenly it is stop working sending email Image 1 Screenshot 20

    Let us know how it goes. If the issue still persist, we'll investigate it further.