What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I set up a form and suddenly it is stop working sending email

    Asked by bemboladosabores on October 29, 2016 at 10:59 AM

    recebo os pedidos por email e de repente o formulario deixo de responder, vcs podem me ajudar 

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    JotForm Support

    Answered by John_Benson on October 29, 2016 at 07:52 PM

    If I understand you correctly, you're not getting email notifications. Can you please check your spam mail folder or junk mail folder? 

    I cloned your form and I was not able to replicate the issue. I also check your mail logs everything was sent successfully. If you can't find the email notifications in the spam mail folder or junk mail. Please change your Sender Email from noreply@jotform.com to your own email address.

    Let us know how it goes. If the issue still persist, we'll investigate it further.