Billing

  • Jodibakst
    Asked on October 29, 2016 at 12:52 PM

    For some reason my pay pal is not renewing my subscription.  When I click on change credit card it takes me to pay pal and does not allow me to change my credit card.

    Please send me the right link.

  • Jeanette JotForm Support
    Replied on October 29, 2016 at 10:11 PM

    You should change the credit card directly into your Paypal account, rather than doing it from our side. The next attempt to charge your Paypal account will be on Nov 3.