What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want 2 submit buttons, one to go to paypal and a separate one to send form data to my email.

    Asked by TheIIC on October 29, 2016 at 04:25 PM

    I have a form for my business where I have a submit button integrated with Paypal, and a second submit button, along with a Print Form button, for clients who want to submit their applications online and pay manually. How can I stop the second submit button from taking the client to paypal?

    form data send form and email
  • Profile Image
    JotForm Support

    Answered by liyam on October 30, 2016 at 05:29 AM

    Hello ThellC,

    All submit buttons will go directly for submission and it is not possible for a submit button to redirect to somewhere else. 

    But you can set your form to enable to redirect to Paypal for payment or go directly to the thank you page provided that there is no product selected. So my solution for your form is to set conditions in it and disable the Paypal field. as following the principles from this guide: https://www.jotform.com/help/120-How-to-Set-up-Paypal-Along-with-Other-Payment-Options

    Please take note that when a product is selected on a Paypal field, that's the only time that it redirects the user to Paypal after submission.

    Here is a sample form I copied from you which has the option to choose mode of payment in the end and which shall either redirect to the thank you page or to the Paypal page depending to the choice of mode of payment: https://www.jotform.com/form/63032852334955

    If you have questions, please let us know.

    Thanks.