Form Accepts Submissions - Google Integration/Emails Seem Broken

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    newwheel
    Asked on October 29, 2016 at 04:50 PM

    I can see new submissions coming in via form 'Inbox' but the Google spreadsheet integration stopped working on 10-15 and emails triggered by form fills stopped working within last 24 hours.

     

     

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    liyam
    Answered on October 30, 2016 at 06:30 AM

    Hello newwheel,

    Have you made changes on the spreadsheet which may have possibly caused an integration error with your form? Also, can you check if this is still happening up to now?

    Thanks.

     

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    newwheel
    Answered on October 31, 2016 at 12:30 PM

    We just broke the integration and reestablished with a new sheet.  Not sure why the old integration broke.

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    BJoanna
    Answered on October 31, 2016 at 03:15 PM

    Is your issue now resolved? Like my colleague mentioned changes inside spreadsheet can sometimes break the integration with google spreadsheet.

    Let us know if you need further assistance.