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    How do I remove this Enter Coupon Code Field?

    Asked by TYS2015 on October 30, 2016 at 03:42 AM

    I don't want it there... When I set up my payment option. I tried to follow the steps to assure payment options are correct but that coupon field appears on the form automatically it is very annoying. also when I which to an alternate payment gateway the credit card info field is automatically attached to the form which is not where I want it to be. The Credit Card info form should appear on the secure page that of the card processor's server. Will you help me to resolve this issue?

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    JotForm Support

    Answered by liyam on October 30, 2016 at 12:03 PM

    Hello TYS2015,

    For some reason, no matter how much I try to add and remove any discount coupon from a cloned form, I can't seem to remove this. So my next best solution is to inject this CSS code into your form:

    #coupon-container {
        display: none;

    If you need to know how to inject CSS into your form, please follow this guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    But in order for us to be able to figure out what's causing this -- were you offering coupon for discounts before from the previous products set on this field?


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    Answered by TYS2015 on October 31, 2016 at 03:00 PM

    Hello, thanks! I am not sure how It got there but it's no longer there. Thanks for your really easy to follow instructions. I appreciate you.