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  • Profile Image

    How do I remove this Enter Coupon Code Field?

    Asked by TYS2015 on October 30, 2016 at 03:42 AM

    I don't want it there... When I set up my payment option. I tried to follow the steps to assure payment options are correct but that coupon field appears on the form automatically it is very annoying. also when I which to an alternate payment gateway the credit card info field is automatically attached to the form which is not where I want it to be. The Credit Card info form should appear on the secure page that of the card processor's server. Will you help me to resolve this issue?

    Screenshot
    enter coupon how code field how do i
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    JotForm Support

    Answered by liyam on October 30, 2016 at 12:03 PM

    Hello TYS2015,

    For some reason, no matter how much I try to add and remove any discount coupon from a cloned form, I can't seem to remove this. So my next best solution is to inject this CSS code into your form:

    #coupon-container {
        display: none;
    }

    If you need to know how to inject CSS into your form, please follow this guide: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    But in order for us to be able to figure out what's causing this -- were you offering coupon for discounts before from the previous products set on this field?

    Thanks.

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    Answered by TYS2015 on October 31, 2016 at 03:00 PM

    Hello, thanks! I am not sure how It got there but it's no longer there. Thanks for your really easy to follow instructions. I appreciate you.