What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get my email unblocked?

    Asked by 4walls on May 07, 2012 at 01:00 PM

    I just found out that JotForm is blocking my email. We recently had a spamming hack of our email account, but it's now fixed. The spam has been removed, our passwords updates, and the server restarted.

    How can I get that email unblocked? I have an active form and can't get the email alerts when new forms are submitted.

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    Answered by pinoytech on May 07, 2012 at 01:04 PM


    I have now remove your email in our bounce list. You can access your forms again as well as your account.

    Thank you!