What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my submissions are not going through to my contact email

    Asked by flyknitclub on October 30, 2016 at 01:59 PM

    once i submit it it does go to my contact email

    Page URL:
    http://form.jotform.us/form/50916180381150

    Submissions email through going through
  • Profile Image
    JotForm Support

    Answered by BDAVID on October 30, 2016 at 02:59 PM

    Please check your spam folder, our mail logs shows that submissions are successfully being sent:

    Let us know if you need more help.

  • Profile Image
    JotForm Support

    Answered by seth on November 02, 2016 at 11:05 AM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.

    Regards.