my submissions are not going through to my contact email

  • flyknitclub
    Asked on October 30, 2016 at 1:59 PM

    once i submit it it does go to my contact email

  • David JotForm Support Manager
    Replied on October 30, 2016 at 2:59 PM

    Please check your spam folder, our mail logs shows that submissions are successfully being sent:

    my submissions are not going through to my contact email Image 1 Screenshot 20

    Let us know if you need more help.

  • seth
    Replied on November 2, 2016 at 11:05 AM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    my submissions are not going through to my contact email Image 1 Screenshot 20

    Thank you very much.

    Regards.