my submissions are not going through to my contact email

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    Asked on October 30, 2016 at 01:59 PM
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    Answered on October 30, 2016 at 02:59 PM

    Please check your spam folder, our mail logs shows that submissions are successfully being sent:

    Let us know if you need more help.

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    Answered on November 02, 2016 at 11:05 AM


    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.