- didst2Asked on October 30, 2016 at 04:05 PM
- JotForm SupportJanAnswered on October 30, 2016 at 04:22 PM
Sorry for the inconvenience. As of right now, Reports (Excel and CSV), PDF downloads and Emails that contain the form data are not supported.
All server side gathered and processed data can only be retrieved in encrypted form because your private key is never sent to our servers.
Please refer to this user guide for more information: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
Thank you for understanding.
- SydneyOperaHouseAnswered on March 09, 2017 at 06:40 PM
- JotForm SupportJim_RAnswered on March 10, 2017 at 05:42 AM
@SydneyOperaHouse - Your post appears to be empty. If you need help, we recommend you open your own thread by posting one on this page https://www.jotform.com/contact/ so we can assist you. 😊