What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My date picker has stopped working?

    Asked by LADSON on May 07, 2012 at 01:10 PM

    It just does not work anymore

    Page URL:
    http://ladson.yolasite.com/

  • Profile Image

    Answered by pinoytech on May 07, 2012 at 01:48 PM

    Hi,

    Sorry for the inconvenience that may have caused. Upo checking your form in your website, I was able to replicate the said issue. I will now forward this to our next level support.

    Thank you!

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 08, 2012 at 03:57 AM

    It works on the standalone form:

    http://www.jotform.com/form/20635001123232

    But, only broken on the form on your site. So, it must have a conflict with something on the page. In these kinds of cases, we recommend using the IFrame Code instead. That does not conflict with anything on the page since it is separated within an iframe. You should remove the existing jotform code on the page and use that instead. Here is how you can get it. Open your form on the Form Builder:

    1. Open "Setup & Embed" tab on toolbar,

    2. Click on "Embed Form"

    3. Click on "iFrame".

  • Profile Image

    Answered by LADSON on May 11, 2012 at 11:49 AM
    Hello

    Thank you for your response. I did this 3x and all three times it works upon previewing my webpage but when I actually save it and commit, then reopen my webpage, it doesn’t work.

  • Profile Image

    Answered by LADSON on May 11, 2012 at 11:53 AM
    Ok an update, the picker works when I use internet explorer but not google chrome or the blackberry playbook or blackberry?

  • Profile Image

    Answered by jeanettebmz on May 11, 2012 at 02:15 PM

    @LADSON

    I have checked your page, and I can see you have embedded the form using the javascript method, could you please re-embed it using the iFrame method as adviced by Aytekin?

    By the way, I checked page using google chrome and could not replicate the issue.

    cheers!

    Jeanette