Why did my integrations stop working?

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    grover08
    Asked on October 30, 2016 at 08:15 PM

    Two people have filled out my form in the past few days and neither form has gone into my Google Drive. The integrations are set up properly and worked fine until now but the last 2 didn't. I'm talking about both the .pdfs and the Excel spreadsheet info. Thanks for any help.

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    grover08
    Answered on October 30, 2016 at 08:18 PM

    Sorry, somehow I didn't see either my first question on the forum nor the responses. I will try reintegrating but as someone else said it creates an entirely new folder in my Drive, which is pretty inconvenient but it is what it is I guess.

  • Profile Image
    seth
    Answered on October 31, 2016 at 03:17 AM

    Hello,

    You may encounter forum entries with related to the Google Spreadsheet integration. When the Spreadsheet integration is renewed, the integration created a new sheet with old submissions inserted to that sheet. However, that is not the case for Google Drive integration. Please renew your integration. If the issue persists, please contact us again.

    Regards.