I can't login to my account and my forms aren't being sent to my email.

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    Carly 
    Asked on October 30, 2016 at 09:10 PM

    I have a client who submitted a form to me twice, yet I have not received it.  I tried logging onto my account, but when I push "login," nothing happens.

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    owen
    Answered on October 31, 2016 at 04:09 AM

    Hi Carly,

    Can you please provide us the username of your account? We can further investigate why you are unable to login and why you do not receive notifications then. 

    We will be waiting for your response. Thank you for contacting us. 

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    FirestormMOP
    Answered on October 31, 2016 at 04:14 AM

    Same issue here,

    not receiving submissions to my email.
  • Profile Image
    owen
    Answered on October 31, 2016 at 06:50 AM

    Hi, 

    We encourage our users to open new threads for their own issues. I have now moved your issue to here. You will soon be answered on this thread.

    Thank you for contacting us.