What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My 2 current forms both seem to be disabled ...

    Asked by andrefrancis on May 07, 2012 at 01:25 PM

    When I preview the code all seems OK until I submit. Then I get error 'Form has been disabled - did not pass status check'

    Also, I am currently unable to run pasted code from my websites.

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    Answered by pinoytech on May 07, 2012 at 01:34 PM

    Hi,

    The reason why your form is disabled because one of your form is made as login form. We have a very strick Phishing detectors that would automatically disable your form for violating terms of use.

    I will now re-active your account, just make sure that you will delete form title "Access to Members Area" to avoid autosuspended again.

    Thank you!

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    Answered by andrefrancis on May 07, 2012 at 06:02 PM

    I need to set up a login form to access member-only pages. Why is this a problem? Is it that one of the fields is called 'Login'? Should I call it something else? If so, what do you suggest?

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    Answered by AtacanC on May 07, 2012 at 06:21 PM

    I'm sorry to say but you can't create a login form within JotForm. It's not allowed. I have to ask you to delete it as soon as possible.

    It might trigger our anti-phishing detectors and you will get autosuspended again. Instead of password field you can use an email field. Or you can also use Conditional Logic and hide the submit button. If they don't enter the correct code (for example, 1234), submit button won't show up.

    Here is a sample form i have created for you. ID is 1234. 

    We'll be monitoring your account until you delete your login form.

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    Answered by AtacanC on May 07, 2012 at 06:25 PM

    You need to delete the form ID 21264820586354 (Access to Member's Area). 

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    Answered by andrefrancis on May 07, 2012 at 07:17 PM

    OK ... done.

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    Answered by AtacanC on May 07, 2012 at 08:01 PM

    Thanks for your cooperation and understanding. Feel free to contact us if you need further assistance.