What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    International phone picker widget doesn't work!

    Asked by lysko on October 31, 2016 at 06:18 AM

    Hello, we cant collect phones numbers, becouse International Telephone Picker widjet dosen't load.

    Can you fix this?

  • Profile Image
    JotForm Support

    Answered by seth on October 31, 2016 at 09:00 AM


    I checked the widget and it is working properly on my forms:

    I also checked your forms, they are working properly. Could you please check again and turn back to us if the issue persists. Please give other details like your browser, computer and form details.

    Thank you very much.


  • Profile Image

    Answered by ARTS2 on April 19, 2017 at 02:00 AM

    My form has the same problem. I use Firefox and Chrome on a Mac computer. 


  • Profile Image
    JotForm Support

    Answered by Charlie on April 19, 2017 at 03:37 AM


    Hi, this thread is quite old and the issue of the original author may not be any more applicable. To better assist you, I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/1122811. We will address it accordingly. 

    Thank you.