- 03hensa1Asked on October 31, 2016 at 07:29 AM
I filed a request yesterday evening and still no one has come back to me.
Please let me know how to proceed as this is costing me money. You can reach me on 02037733991 or firstname.lastname@example.org
- JotForm SupportcandyAnswered on October 31, 2016 at 08:08 AM
Your question had answered yesterday. Please check this link below:
This is not costing you any money. I've checked your account email and I have seen those submissions sent to your email email@example.com as the following screenshot:
Please check your Spam/Junk folder of your email.
If you need further clarification, let us know.
- JotForm SupportsethAnswered on November 02, 2016 at 10:52 AM
We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.
Thank you very much.