What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't receive notifications

    Asked by 03hensa1 on October 31, 2016 at 07:29 AM

    Hello,

    I filed a request yesterday evening and still no one has come back to me.

     

    Please let me know how to proceed as this is costing me money. You can reach me on 02037733991 or jobs.swiftmen@gmail.com

     

    Thanks.

    email receiving receiving forms thanks hello and href
  • Profile Image
    JotForm Support

    Answered by candy on October 31, 2016 at 08:08 AM

    Hello,

    Your question had answered yesterday. Please check this link below:

    https://www.jotform.com/answers/975809

    This is not costing you any money. I've checked your account email and I have seen those submissions sent to your email jobs.swiftmen@gmail.com as the following screenshot:

    Please check your Spam/Junk folder of your email.

    If you need further clarification, let us know.

    Thanks.

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    JotForm Support

    Answered by seth on November 02, 2016 at 10:52 AM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.

    Regards.