I can't receive notifications

  • 03hensa1
    Asked on October 31, 2016 at 7:29 AM

    Hello,

    I filed a request yesterday evening and still no one has come back to me.

     

    Please let me know how to proceed as this is costing me money. You can reach me on 02037733991 or jobs.swiftmen@gmail.com

     

    Thanks.

  • candy
    Replied on October 31, 2016 at 8:08 AM

    Hello,

    Your question had answered yesterday. Please check this link below:

    https://www.jotform.com/answers/975809

    This is not costing you any money. I've checked your account email and I have seen those submissions sent to your email jobs.swiftmen@gmail.com as the following screenshot:

    I cant receive notifications Image 1 Screenshot 20

    Please check your Spam/Junk folder of your email.

    If you need further clarification, let us know.

    Thanks.

  • seth
    Replied on November 2, 2016 at 10:52 AM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    I cant receive notifications Image 1 Screenshot 20

    Thank you very much.

    Regards.