Sending emails to specific addresses depending on form selections

  • Profile Image
    AneeshRylands
    Asked on October 31, 2016 at 08:33 AM

    I would like to set a condition so that if specific fields are filled then it send to a email to specific addresses. Does the address need to be registered with Jotform?

    this isnt working for me currently. 

  • Profile Image
    Boris
    Answered on October 31, 2016 at 11:08 AM

    Yes, you can have your email notifications sent out based on conditions. Please see the following guide for details:

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    I believe the above guide shows how to achieve it, but if you experience any issues setting it up, please let us know which form you are working on, what should be the conditions, and what is the recipient that you are trying to send emails to?

    The recipient of the email notification does not need to be registered on JotForm. You can set up email notifications to addresses that haven't been registered with us:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you need further assistance, please let us know.

  • Profile Image
    AneeshRylands
    Answered on November 01, 2016 at 08:44 AM

    Please see below
    Sent from my Samsung Galaxy smartphone.
    ...
  • Profile Image
    AneeshRylands
    Answered on November 01, 2016 at 08:44 AM

    Please see below
    Sent from my Samsung Galaxy smartphone.
    ...
  • Profile Image
    owen
    Answered on November 01, 2016 at 10:38 AM

    Hi,

    If you have sent a screenshot we are currently not able to see it. Please send it using this button:

    We will be waiting for your response. Thank you for contacting us.

  • Profile Image
    AneeshRylands
    Answered on November 01, 2016 at 12:44 PM
    I sent a link
    Sent from my Samsung Galaxy smartphone.
    ...
  • Profile Image
    Boris
    Answered on November 01, 2016 at 02:25 PM

    We didn't receive any links in your response.

    Please open your support thread directly in a web browser, and send us any links or images directly from there:

    https://www.jotform.com/answers/976122

    Or you can simply explain what seems to be the issue you are having, and we'll do our best to help. Looking forward to your response.