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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Uploaded Images from form are now giving a 404 error

    Asked by lily698 on October 31, 2016 at 11:04 AM

    We have a form where we ask people to upload several images.  Images were there this morning and now seem to have disappeared and we're getting a 404 error when we go to click on them.  

     

    Form is here: https://form.jotform.com/lily698/free-fly-ambassador-interview

     

    Thank you,

    Screenshot
    uploaded images a JotForm style size font
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    JotForm Support

    Answered by david on October 31, 2016 at 12:36 PM

    I checked your form and the file uploads should be available at this time.  If they are still showing a file not found error, let us know and we will be happy to have another look.

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    Answered by lily698 on October 31, 2016 at 12:39 PM

    Hi David - we're still unable to open the image files.  We noticed that the image file on the form is also missing now.  That's not a huge deal but thought we would mention in case it is somehow related. 

    Thank you.

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    Answered by tazola on October 31, 2016 at 01:20 PM

    I am having the same issues.  Can't access the uploaded files and the image on the forms has disappeared.  

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    JotForm Support

    Answered by david on October 31, 2016 at 02:19 PM

    Adding images and file uploads should be working once again.  Let us know if you are still unable to add images to your forms or download previously uploaded files and we will be happy to have a another look.

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    Answered by lily698 on October 31, 2016 at 03:32 PM

    Thank you that seems to have solved the problem.