What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I insure I receive forms when sent?

    Asked by Shaine Shipp  on October 31, 2016 at 11:13 AM



    We have been using JotForm for the past 8 months and I have been receiving emails with filled out forms. As of 10/27/16 I have not been receiving the forms. Please contact me asap so we can get this solved. 


    Thank you!


    -Shaine Shipp


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    JotForm Support

    Answered by John_Benson on October 31, 2016 at 01:00 PM

    This is the reason why you're not receiving email notifications. The email brianna@rawbry.com is in the bounce list. I have now removed the email from the bounce list. 

    Here's a helpful guide: Why-I-am-not-Receiving-Email-Notifications

    Hope that helps. If you need anything else, let us know. Thank you.