How do I insure I receive forms when sent?

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    Shaine Shipp 
    Asked on October 31, 2016 at 11:13 AM



    We have been using JotForm for the past 8 months and I have been receiving emails with filled out forms. As of 10/27/16 I have not been receiving the forms. Please contact me asap so we can get this solved. 


    Thank you!


    -Shaine Shipp


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    Answered on October 31, 2016 at 01:00 PM

    This is the reason why you're not receiving email notifications. The email is in the bounce list. I have now removed the email from the bounce list. 

    Here's a helpful guide: Why-I-am-not-Receiving-Email-Notifications

    Hope that helps. If you need anything else, let us know. Thank you.