Where is form data stored and transmitted?

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    wvaldes
    Asked on October 31, 2016 at 11:14 AM

    Great tool. Context of the questions: Using Jotform for healthcare

    1. Where is the form data stored? Is that storage guaranteed to be in the US (data sovereignty rules) and HIPAA compliant encrypted transmission?

    2. If not, can the data be redirected to a HIPAA compliant server? Amazon, Azure, and Google all offer HIPAA compliant cloud options as do many others.

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    KadeJM
    Answered on October 31, 2016 at 11:27 AM

    You're asking where our data is stored.

    We have two main datacenters handling your jotform data.

    One is in the US and the other is in Europe.

    https://www.jotform.com

    https://www.jotformeu.com 

     

    Also, you can actually control where it is stored from within your account settings.

    This guide here https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them can help explain the encryption more as well.