What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where is form data stored and transmitted?

    Asked by wvaldes on October 31, 2016 at 11:14 AM

    Great tool. Context of the questions: Using Jotform for healthcare

    1. Where is the form data stored? Is that storage guaranteed to be in the US (data sovereignty rules) and HIPAA compliant encrypted transmission?

    2. If not, can the data be redirected to a HIPAA compliant server? Amazon, Azure, and Google all offer HIPAA compliant cloud options as do many others.

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    Answered by KadeJM on October 31, 2016 at 11:27 AM

    You're asking where our data is stored.

    We have two main datacenters handling your jotform data.

    One is in the US and the other is in Europe.




    Also, you can actually control where it is stored from within your account settings.

    This guide here https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them can help explain the encryption more as well.