Why am I no longer getting emails with the submissions on them?

  • VivaxCoordination
    Asked on October 31, 2016 at 11:21 AM

    We used to receive and email with the submissions but it stopped for one of the emails last week and now for the other as of this weekend.  I can see the submissions in the jotform inbox, but we want to still have the emails send.  What's going on?  What can I do to make sure I'm receiving emails again?

  • David JotForm Support
    Replied on October 31, 2016 at 12:59 PM

    It looks like you have multiple threads regarding this issue.  If you do not find the notifications emails in your spam folder, let us know via your other thread and we will be happy to see what else we can do:

    https://www.jotform.com/answers/976295