I am trying to add paypal. How do I delete an existing payment option?

  • EmpowermentFactory
    Asked on October 31, 2016 at 11:25 AM

    When I try to set up paypal, I receive a message I can only have one payment option and need to delete? How do I do this?

  • David JotForm Support
    Replied on October 31, 2016 at 1:09 PM

    It is only possible to have a single payment processor per form.  If you would like to switch payment processors, you would need to first delete the current payment field from your form.  You will have the option to save your products to be automatically added to the new payment field.

    Once the payment field is deleted, you will be able to add a PayPal field.  If you chose to save your products when deleting the previous payment field, they will be added to the new payment field when you add it to the form.