What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    no longer getting notification emails

    Asked by teachick on May 07, 2012 at 02:51 PM

    we have not received notification for the last two forms submitted by clients.  In reviewing our settings, I got a message that our address documents@whimsicalworldtravel.com has been blocked by jotform.

    Have no idea why this would be, but would appreciate your assistance with this.


    thank you

  • Profile Image
    JotForm Support

    Answered by Goldo on May 07, 2012 at 04:05 PM

    I have removed documents@travelrepertoire.com from our bounce list. It should work by now if not let us know.

  • Profile Image

    Answered by lindsey80 on May 07, 2012 at 04:11 PM

    Hi, I have the same problem possible admin@sparklegift.co.uk.  Having problems receiving notificaitons.



  • Profile Image
    JotForm Support

    Answered by Goldo on May 07, 2012 at 04:26 PM

    Hi Lindsey, please make a reply to your created thread so that we can help you directly. Thanks!