What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Images are missing

    Asked by jkbtherapystudio on October 31, 2016 at 11:45 AM

    Please help- all of my images on all of my forms are gone as of last night/this morning (10/30/16-10/31/16)

    When I try to reload the images, it doesn't work.  I only get a broken picture icon.  I need to send out this form today.  Please help me!

     

     

    Page URL:
    https://form.jotform.com/jkbtherapystudio/meditation-series-sign-up---<br/>---jkb-

    My Forms icon picture reload
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 31, 2016 at 01:58 PM

    Thank you for reporting the problem to us about images not working on your forms.

    We do apologize about this problem and our developers are aware of the issue and will have this resolved and working again for everyone as soon as possible.

  • Profile Image
    JotForm Support

    Answered by KadeJM on October 31, 2016 at 02:20 PM

    Can you try checking the iamges on your end again now and let us know if this is still a problem?

     

  • Profile Image

    Answered by jkbtherapystudio on October 31, 2016 at 04:09 PM

    YAY!! You fixed it!  Thank you so much!  I'm very appreciative.  Anything I need to do on my end if this happens again?