What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Images not showing up on PDF

    Asked by GarageDoorStore on October 31, 2016 at 11:59 AM

    I have a file upload widget on my form for taking pictures. When I view submissions they are there but when I download the PDF they are not. When the form was first created the images were showing up, now they are not.

    images not showing showing up Submissions view submissions upload widget Taking
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    JotForm Support

    Answered by david on October 31, 2016 at 02:25 PM

    Adding images and file uploads should be working once again.  Let us know if you are still unable to add images to your forms or download previously uploaded files and we will be happy to have a another look.

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    Answered by GarageDoorStore on October 31, 2016 at 02:39 PM

    Perfect, looks like it is. Thanks David.