What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form hanging

    Asked by HeartNews on October 31, 2016 at 12:58 PM

    I have 8 forms with Jotform - 4 are working and 4 are just hanging with the 'please wait' message showing.


  • Profile Image
    JotForm Support

    Answered by BJoanna on October 31, 2016 at 03:44 PM

    If I understood you correctly four of your forms can not be submitted. Please provide us IDs of the forms that can not be submitted, so that we can test them. 

    In case that your forms are embedded to your webpage, please provide us URL of your webpage.

    Looking forward to your reply.