- The_Mighty_OptiqAsked on May 07, 2012 at 03:58 PM
I've been getting this message for a while now EVERYTIME I make a change to the style of my form.
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
What's causing this to pop up and how can I fix it? The link to the form this occurs on is
Thanks in advance
- pinoytechAnswered on May 07, 2012 at 04:13 PM
We are sorry for the inconvenience that may have caused you today. Have you tried already deleting your browsing cache and cookies? If not, please give a try.
Let us know if the said issue still persist so we can further assist you.
- The_Mighty_OptiqAnswered on May 07, 2012 at 04:23 PM
where do I go to do that?... I use firefox by the way... and this has been going on since I first created the form a couple months ago.
- The_Mighty_OptiqAnswered on May 07, 2012 at 05:49 PM
ok I just deleted all my cookies and cache... and it's still doing it.
- AtacanCAnswered on May 07, 2012 at 06:10 PM
As i can see you've created a very long form. It's possible that your browser may stop working while loading the form. I also couldn't load it with Firefox but had no problems with Google Chrome. Can you please test it on Chrome and let us know if you still experience the said issue?
- The_Mighty_OptiqAnswered on May 07, 2012 at 10:55 PM
Now I'm in Chrome and when I go to load the form a box pops up saying it's unresponsive n gives me the option to "kill the page"......
- JotForm SupportabajanAnswered on May 08, 2012 at 01:15 AM
That definitely sounds like a situation with the form being too long. You would probably eventually run into a similar issue with the world's longest web page if you were to remain there long enough!
I was going to recommend that page breaks be added but your form has collapsible elements and, as I think you know, those don't get along well with page breaks. We're simply going to have to find a way to shorten the form, assuming that is what's triggering the error message.
- The_Mighty_OptiqAnswered on May 08, 2012 at 01:36 AM
Yes I remember the war between dropdowns and page breaks.... lol... I've been shortening it as much as possible... I use to have sliders for people to select the options and replaced those with the matrix which cut away 3/4 of the individual elements by having 4 columns.... I use to use individual picture boxes for the colors and started using the html editor and used the CSS to allocate everything from one photo.... then later on decided to use the "style" command in the divs to set the #code for the colors which eliminated having to use a huge photo of colored squares.... I don't know what else I can eliminate to shorten things up.
Another thing I was was wondering is if the name of the labels could make a difference because I simply have a . or ^ in them because I really don't want them there and that's better than "click here"... but from having so many with the same name do you think that could be confusing the browser?
- The_Mighty_OptiqAnswered on May 08, 2012 at 03:38 AM
Ok I changed the names of everything so it's not a . or ^ and it's still doing it.... so that wasn't it.... just thought I'd update that bit...
- JotForm SupportjonathanAnswered on May 08, 2012 at 04:57 PM
I also just tried JotForm's longest form (courtesy of The_Mighty_Optiq).
Everything seems to be working fine now. Tested on IE,FF,and Chrome.
I was able to click on all collapsable and can still view the whole form(up to the copyright/submit).
And I definitely did not encounter any script error or noticeable slowdown when viewing the form.
Perhaps, you still need to clear your browser cache. Login in/out of JotForm and try again.
Please update us when you can. Thanks.