Not receiving notifications

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    wobicc
    Asked on October 31, 2016 at 01:13 PM

    There is a problem and you guys are not responding!!!

    account wobicc - forms are not being sent to mailboxes

     

     

    NEED YOUR RESPONSE ASAP !!!!

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    John_Benson
    Answered on October 31, 2016 at 04:22 PM

    We had an issue about email notifications going to spam folder earlier, but it is fixed now. Can you please check it again? Also, can you try checking your spam or junk mail folder? If it's there please mark it as not a spam. 

    Let us know how it goes. Thank you.

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    seth
    Answered on November 02, 2016 at 10:26 AM

    Hello,

    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.

    Regards.