What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    uploaded image of my logo not showing up in header

    Asked by lalagirl on October 31, 2016 at 01:40 PM

    It used to...for months, now it just looks like the icon for a image. I've tried jpgs, pngs and links...nothing is showing up. It's just blank...?

    Page URL:
    https://form.jotform.com/lalagirl/logo

    Screenshot
    uploaded image in showing up logo not showing
  • Profile Image
    JotForm Support

    Answered by david on October 31, 2016 at 02:22 PM

    Adding images and file uploads should be working once again.  Let us know if you are still unable to add images to your forms or download previously uploaded files and we will be happy to have a another look.