What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PLEASE HELP-My images stopped showing up all of a sudden

    Asked by leeandrea1 on October 31, 2016 at 01:47 PM

    My images stopped appearing on mobile phones.  Please help.

    Page URL:

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    Answered by leeandrea1 on October 31, 2016 at 02:03 PM

    Figured it out myself. I don't know how to delete the post, though.

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    JotForm Support

    Answered by david on October 31, 2016 at 02:34 PM

    Adding images and file uploads should be working once again.  We applied an update that caused previously uploaded files to have a different URL which caused files uploaded to our system to be unavailable. 

    Let us know if you are still unable to add images to your forms or download previously uploaded files and we will be happy to have a another look.