Email notifications not coming

  • denismoquin
    Asked on October 31, 2016 at 3:34 PM

    Hello,

    As of today, our email notifications are not being received in our emails.

    Please advise if there are any Jotform issues that may affect this.

    tks

    Pat

    STEO, Manager of IT

    613-925-0022 ext. 1150

  • Jeanette JotForm Support
    Replied on October 31, 2016 at 9:39 PM

    We had a problem earlier, but its' been fixed. Please edit your email notifications and make sure the Sender email and Sender name are correctly setup.

    If the issue continues, please let us know.

  • Pciurysek
    Replied on October 31, 2016 at 9:51 PM

    The issue is still occurring on my account, I've sent myself test emails and still no luck.  This is quite a nuisance.
  • omerorkun JotForm Data Scientist
    Replied on November 1, 2016 at 2:20 AM

    Hi Paul,

    Your issue will be answered on this thread. We encourage our users to open new threads for their issues. You will be responded in a timely manner.

    Thank you for contacting us.