What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Dropdown doesn't roll back up when a question is answered

    Asked by krista_cma on October 31, 2016 at 07:43 PM

    When an item is chosen from the drop down menu, it doesn't roll back up so the next question can be answered. I have to click outside the drop down for it to roll back up.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on November 01, 2016 at 01:18 AM

    Unfortunately, this is how the Checkbox with Dropdown widget works. The widget is best to use for multiple selection. If you only need one option to be selected and closes the option section once an option has been selected, you can use the regular dropdown field.


    Do let us know if you need further assistance.