What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have just signed up for an account, and get not get it to work

    Asked by robpenn on May 07, 2012 at 05:22 PM

    I select the preview mode and you can see the screen I get next in the attachment.


    I am using firefox on a mac

    Page URL:

  • Profile Image

    Answered by jeanettebmz on May 07, 2012 at 06:06 PM

    I was not able to reproduce the error, but I saw your form working ok.

    Please log out, clear your browser cache and login again

    If the issue persists , let us know