What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notification: Sender appears as UTF 8B noreply@jotform.com

    Asked by Petr Kuhn on October 31, 2016 at 10:06 PM



    I received an order to Flyskin, but the sender was the e-mail address: =? UTF-8? B ?? = [noreply@jotform.com]


    Please repeated contact petr.kuhn@flyskin.cz


    Thank you for understanding.


    Peter Kuhn


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    JotForm Support Manager

    Answered by Jeanette on October 31, 2016 at 10:10 PM

    We had a glitch in our email servers today, but the issue should be fixed. If the issue continues, I would recommend you to change the sender email address from noreply@jotform.com to noreply@formresponse.com


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    JotForm Support

    Answered by seth on November 02, 2016 at 10:18 AM


    We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.

    Thank you very much.