Email notification: Sender appears as UTF 8B noreply@jotform.com

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Petr Kuhn
Asked on October 31, 2016 at 10:06 PM

Hello,

I received an order to Flyskin, but the sender was the e-mail address: =? UTF-8? B ?? = [noreply@jotform.com]

Please repeated contact petr.kuhn@flyskin.cz

Thank you for understanding.

Peter Kuhn

www.flyskin.cz
Jeanette

Jotform Support

Answered on October 31, 2016 at 10:10 PM

We had a glitch in our email servers today, but the issue should be fixed. If the issue continues, I would recommend you to change the sender email address from noreply@jotform.com to noreply@formresponse.com
seth
Answered on November 02, 2016 at 10:18 AM

Hello,

We are having email issues recently. Jotform emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If Jotform emails are there, could you please select all of them and mark them as not spam.

Thank you very much.

Regards.