JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked our mail logs and confirmed you have initiated 2 password resets and both these emails show as SENT / DELIVERED to your email address firstname.lastname@example.org
Can you please double check your entire Gmail mailbox (not just your Inbox but check your Spam/Trash/Junk folders and the the Promotions Category in Gmail too).
We are having email issues recently. JotForm emails are falling into spam folders of some of the email providers. Could you please check your email spam box? If JotForm emails are there, could you please select all of them and mark them as not spam.
Thank you very much.