What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unable to sign into my account and I could not received email to reset my password.Asked by Penelope Price on October 31, 2016 at 10:35 PM
Dear Jot Form,
As I have not received any emails from prospective clients for about a week, I wanted to check if my email was on the "bounce list", which had happened once before.
I was unable to sign into my account because user name/password did not match. I then submitted the form to reset password.
Over the last 12 hours I have submitted this 4 times but have not received an email so I can reset.
From my website www.uzbekjourneys.com I also submitted a contact query and this has not arrived either.
I would be most grateful for your urgent attention.
With thanks, penelope
I've seen that your issue has been resolved on this link: https://www.jotform.com/answers/977095
If you have any question, let us know. We will be glad to help you.
By the way, I really like your web page about Uzbek Journeys.
Have a good day.