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This appears to be a duplicate of your original thread here https://www.jotform.com/answers/977090
Please avoid posting multiple threads to avoid confusion. Rest assured, posting once would be more than enough and we'll make sure it will be attended the soonest we can.
If you have followup questions, just open your original thread https://www.jotform.com/answers/977090 and post your replies from there, thanks!