Adobe Muse embed method:My form is not showing on mobile

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    moeitani
    Asked on November 01, 2016 at 01:52 AM

    I created my website from Muse and the jotform works on desktops and laptops but not mobile. When you click on the 'Get Featured' Button on the website, the form does not show up on mobile. But it does show up on computers.

    thank you

     

     

  • Profile Image
    Helen
    Answered on November 01, 2016 at 03:52 AM

    Hi,

    I checked your form on my side. That works properly as you can see.

    However, the form is not responsive when you embedded it on your webpage. Please try to re-embed the form using the Iframe method. This guide helps you: Getting-the-form-iFrame-code

    Let us know, if you have any questions or issue.

     

  • Profile Image
    moeitani
    Answered on November 01, 2016 at 03:59 AM

    Still broken on my side. Are you sure you are using mobile? And make sure you click 'Get Featured' On the front page.

     

  • Profile Image
    Helen
    Answered on November 01, 2016 at 04:06 AM

    I checked your form without embedded any website on my side.  When I checked your website, form was broken as you said. Please re-embed your form with the iFrame method

    If your problem will not be solved after re-embedding, feel free contact us.

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    moeitani
    Answered on November 01, 2016 at 04:44 AM
    Invisible on my side and on my friends/families phones.
    [image1.PNG]
    ...
  • Profile Image
    Nik_C
    Answered on November 01, 2016 at 05:51 AM

    Could you please try adding Mobile responsive widget to your form:

    And then please re-embed your form by using iFrame code only:

    Without the script code below, so only code between iframe tags.

    Let us know if that helps.

    Thank you!