What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Adobe Muse embed method:My form is not showing on mobile

    Asked by moeitani on November 01, 2016 at 01:52 AM

    I created my website from Muse and the jotform works on desktops and laptops but not mobile. When you click on the 'Get Featured' Button on the website, the form does not show up on mobile. But it does show up on computers.

    thank you

     

     

    Page URL:
    theartspotlight.com

    Mobile form is not working for on mobile
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    JotForm Support

    Answered by Helen on November 01, 2016 at 03:52 AM

    Hi,

    I checked your form on my side. That works properly as you can see.

    However, the form is not responsive when you embedded it on your webpage. Please try to re-embed the form using the Iframe method. This guide helps you: Getting-the-form-iFrame-code

    Let us know, if you have any questions or issue.

     

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    Answered by moeitani on November 01, 2016 at 03:59 AM

    Still broken on my side. Are you sure you are using mobile? And make sure you click 'Get Featured' On the front page.

     

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    JotForm Support

    Answered by Helen on November 01, 2016 at 04:06 AM

    I checked your form without embedded any website on my side.  When I checked your website, form was broken as you said. Please re-embed your form with the iFrame method

    If your problem will not be solved after re-embedding, feel free contact us.

  • Profile Image

    Answered by moeitani on November 01, 2016 at 04:44 AM
    Invisible on my side and on my friends/families phones.
    [image1.PNG]
    ...
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    JotForm Support

    Answered by Nik_C on November 01, 2016 at 05:51 AM

    Could you please try adding Mobile responsive widget to your form:

    And then please re-embed your form by using iFrame code only:

    Without the script code below, so only code between iframe tags.

    Let us know if that helps.

    Thank you!