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artspotlight68Asked on November 1, 2016 at 1:52 AM
I created my website from Muse and the jotform works on desktops and laptops but not mobile. When you click on the 'Get Featured' Button on the website, the form does not show up on mobile. But it does show up on computers.
thank you
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HelenReplied on November 1, 2016 at 3:52 AM
Hi,
I checked your form on my side. That works properly as you can see.
However, the form is not responsive when you embedded it on your webpage. Please try to re-embed the form using the Iframe method. This guide helps you: Getting-the-form-iFrame-code
Let us know, if you have any questions or issue.
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artspotlight68Replied on November 1, 2016 at 3:59 AM
Still broken on my side. Are you sure you are using mobile? And make sure you click 'Get Featured' On the front page.
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HelenReplied on November 1, 2016 at 4:06 AM
I checked your form without embedded any website on my side. When I checked your website, form was broken as you said. Please re-embed your form with the iFrame method.
If your problem will not be solved after re-embedding, feel free contact us.
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artspotlight68Replied on November 1, 2016 at 4:44 AMInvisible on my side and on my friends/families phones.
[image1.PNG]
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Nik_CReplied on November 1, 2016 at 5:51 AM
Could you please try adding Mobile responsive widget to your form:
And then please re-embed your form by using iFrame code only:
Without the script code below, so only code between iframe tags.
Let us know if that helps.
Thank you!