My form is not saved

  • mpo_jotform
    Asked on November 1, 2016 at 2:45 AM

    Dear all,

    I need your assistance in this matter. There are twice! when the form is not saved and I have to redo again. I have saved this form last on Sunday and I don't see the changes now. I am very frustrated. 

    I have done so much that I do not want to redo again.

    Amy

  • seth
    Replied on November 1, 2016 at 4:22 AM

    Hello,

    I checked your revision history. You have made 50 changes two days ago. Could you please check these changes. If these are not the ones that you have made please turn back to us. You can view your revision history from here:

    My form is not saved Image 1 Screenshot 20

    Also please supply us the details of the form that the issue is related to. We need this information to investigate the issue further.

    Regards.

  • mpo_jotform
    Replied on November 1, 2016 at 4:31 AM

    Dear Jotform, 

    I went over to the revision history and tried reverting all my work since the last 2 days. However, everything in the 'conditions' and 'email' tab disappeared. They are not there after I revised the old version. What changes is only the look of the form.

    I just want to pull up whatever that I've done for the past 2 days, all emails and conditions intact. These are more important than the look.

    Thank you. Awaiting for your reply.

    Amy

  • Nik_C
    Replied on November 1, 2016 at 5:41 AM

    Hello Amy, 

    We're sorry you're experiencing this issues. 

    Could you please share with us on which form you have this problem so we can take a closer look?

    We'll wait for your response.

    Thank you