What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is not saved

    Asked by mpo_jotform on November 01, 2016 at 02:45 AM

    Dear all,

    I need your assistance in this matter. There are twice! when the form is not saved and I have to redo again. I have saved this form last on Sunday and I don't see the changes now. I am very frustrated. 

    I have done so much that I do not want to redo again.


  • Profile Image
    JotForm Support

    Answered by seth on November 01, 2016 at 04:22 AM


    I checked your revision history. You have made 50 changes two days ago. Could you please check these changes. If these are not the ones that you have made please turn back to us. You can view your revision history from here:

    Also please supply us the details of the form that the issue is related to. We need this information to investigate the issue further.


  • Profile Image

    Answered by mpo_jotform on November 01, 2016 at 04:31 AM

    Dear Jotform, 

    I went over to the revision history and tried reverting all my work since the last 2 days. However, everything in the 'conditions' and 'email' tab disappeared. They are not there after I revised the old version. What changes is only the look of the form.

    I just want to pull up whatever that I've done for the past 2 days, all emails and conditions intact. These are more important than the look.

    Thank you. Awaiting for your reply.


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    JotForm Support

    Answered by Nik_C on November 01, 2016 at 05:41 AM

    Hello Amy, 

    We're sorry you're experiencing this issues. 

    Could you please share with us on which form you have this problem so we can take a closer look?

    We'll wait for your response.

    Thank you