What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Thanks for putting up the header info!

    Asked by counsellinghull on November 01, 2016 at 05:52 AM

    I was just about to contact you about the 'email notification issue' and you're there already with a banner containing reassuring information. Really helpful as ever guys! Richard

    thanks putting for email notification notification issue and email
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    JotForm Support

    Answered by liyam on November 01, 2016 at 07:06 AM

    Thanks for your message, Richard.

    In any case, with regard to the email address issue, if you are missing some, please check your spam/junk mail folder and see if the emails you're looking for is there. If so, may I suggest to please move it to your inbox or mark them as not spam. This way it will help your anti-spam filters to recognize that such emails are safe and important for you.

    If this is not the case that you're having, it would still be great if you can provide us more information on your concern. This way, we can give you better assistance.

    Thanks and warm regards.