What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms are not coming to email lately

    Asked by cbphoto88 on November 01, 2016 at 08:19 AM

    Hi! I came to website and realized that last 3 forms haven't come to my email.  I just seen the above note.  Please keep me posted.

    Thank you,


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    JotForm Support

    Answered by candy on November 01, 2016 at 09:30 AM

    Hello Cylinda,

    As I've checked your account, I've seen that forms sent to your email successfully as you can see the screenshot below:

    Please check your Spam/Junk Folder of your email address, find all of the emails coming from JotForm and mark them as NOT SPAM as the following screenshot:

    If you need further assistance, do not hesitate to contact us.

    Thanks in advance.