Forms are not coming to email lately

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    Asked on November 01, 2016 at 08:19 AM

    Hi! I came to website and realized that last 3 forms haven't come to my email.  I just seen the above note.  Please keep me posted.

    Thank you,


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    Answered on November 01, 2016 at 09:30 AM

    Hello Cylinda,

    As I've checked your account, I've seen that forms sent to your email successfully as you can see the screenshot below:

    Please check your Spam/Junk Folder of your email address, find all of the emails coming from JotForm and mark them as NOT SPAM as the following screenshot:

    If you need further assistance, do not hesitate to contact us.

    Thanks in advance.