Forms are not coming to email lately

  • Profile Image
    cbphoto88
    Asked on November 01, 2016 at 08:19 AM

    Hi! I came to website and realized that last 3 forms haven't come to my email.  I just seen the above note.  Please keep me posted.


    Thank you,

    Cylinda

  • Profile Image
    candy
    Answered on November 01, 2016 at 09:30 AM

    Hello Cylinda,

    As I've checked your account, I've seen that forms sent to your email successfully as you can see the screenshot below:

    Please check your Spam/Junk Folder of your email address, find all of the emails coming from JotForm and mark them as NOT SPAM as the following screenshot:

    If you need further assistance, do not hesitate to contact us.

    Thanks in advance.