What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why when I clone the form I'm unable to edit it?

    Asked by m.ayfan on November 01, 2016 at 08:53 AM

    I have an issue with form cloning as when I clone a form I will not be able to edit the cloned form and change the style and other settings.

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    JotForm Support

    Answered by Nik_C on November 01, 2016 at 11:21 AM

    Thank you for contacting JotForm Support.

    I tested a form under your account and I was able to save changes. 

    I cleared your forms cache, and I would advise you to Clear your Browser's cache and try again.

    Do let us know if the issue persists.

    Also, if the issue persists, please let us know the form ID with which you experienced this problem.

    Thank you!