Email Acknowledgement Service and Filing Service

  • Pbworth
    Asked on November 1, 2016 at 9:11 AM

    It's a form for viewers to submit stories about their pets, with a photograph.  Are you able to provide an email acknowledgement service and some sort of filing service for a pet story library?

    Any suggestions for other services which may be useful are appreciated.

  • Kevin Support Team Lead
    Replied on November 1, 2016 at 11:57 AM

     Are you able to provide an email acknowledgement service and some sort of filing service for a pet story library?

    As I can understand, you want to send an email acknowledgement to your users, this will be possible by setting up an email auto-responder that you can customize send to them, here is a guide that will help you to set it up: Creating-a-Form-Autoresponder

    However, if this is not what you're looking for, please provide us more details, we will be glad to help you. 

  • Pbworth
    Replied on November 2, 2016 at 9:57 AM

    I've fixed this now with a confirmation webpage "Thank You"

    Another question:  I need two forms, one headed Pet Story Submission abd the other Pet Memorials Submission.  The second is very similar to the first.  Today I thought I'd saved the Pet Story form and developed the Pet Memorials form, however when I embeded Pet Memorials form it changed the Pet Strory form to Memorials too.  Obviously my "save" of the Pet Story form did not register.  Can you please register the two forms for me, assuming you can still see the original Pet Story form.  If not, tell me how to permanantly save each form.  Thanks
  • Pbworth
    Replied on November 2, 2016 at 10:25 AM

    I've now re-done the Pet Story form but can't save it yet  - probably because my broadband is very slow.  It's submission 2.

  • Kevin Support Team Lead
    Replied on November 2, 2016 at 12:28 PM

    @Pbworth,

    Since it is another question I have moved it to another thread, you will find it here: https://www.jotform.com/answers/979527 

    We will assist you on that thread as soon as possible.