What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Add Sub users

    Asked by progressivedentalmar on November 01, 2016 at 10:59 AM

    I do not have access to add sub users to my account even though it is part of our package. Please advise on how to ad subusers! 

    sub users sub subusers My Account
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    JotForm Support

    Answered by BDAVID on November 01, 2016 at 01:03 PM

    You can add up to 100 sub-users on your account. Please check this guide: https://www.jotform.com/help/232-How-to-share-forms-with-a-sub-account-user 

    Please note that adding a sub-user does not mean "inheriting benefits", each person you invite to be added as a sub-user will create their own account. What they can do is to manage your forms depending on the access you have granted them: 

    And also create forms for your account. For this purpose they must create the form inside the folder they got share from you in order to have those new forms subject to your account benefits.

    Let us know if you have more questions.