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    Fillable PDF: Other option in the checkbox field is set as required

    Asked by sknisely on November 01, 2016 at 11:44 AM

    I created a PDF and it is fillable, but when I try to submit it, I get the message about required fields. I have filled them in.



    This is a re-post of a comment on How to Create a PDF Form

    message fillable pdf required field
  • Profile Image
    JotForm Support

    Answered by Welvin on November 01, 2016 at 01:44 PM

    That means there is a required field in the form and you haven't filled it yet. What form is this? Let us know so we can try it to our end. 

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    Answered by sknisely on November 01, 2016 at 01:48 PM

    https://form.jotform.com/40923925366157

     

    Yes to required fields.  Even when I fill them in, it still says required fields missing.

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    JotForm Support

    Answered by Welvin on November 01, 2016 at 03:30 PM

    Thank you. It's when the other option is enabled in the checkbox field. The box is also set as required in the PDF file. Let me forward this thread to our developers for checking. If there are updates, you should know it through this thread.

    For the meantime, disable the other option in the checkboxes so the PDF will work. 

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    Answered by sknisely on November 02, 2016 at 11:35 AM

    I removed all of the required fields, and I can fill it out and submit it.

    Next issue I have is that when I receive the submitted form, all of the checkboxes that were NOT selected say "Off".  It would be better to only provide the selected responses.
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    JotForm Support

    Answered by BDAVID on November 02, 2016 at 02:52 PM

    Your new question will be addressed on the following thread: https://www.jotform.com/answers/979904