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Payment Wizard for authorize.net not loadingAsked by execspeak on November 01, 2016 at 12:00 PM
Trying to use the payment wizard to add a coupon code on the authorize.net widget and the application is stuck in a loading cycle. Used multiple web browsers and received same issue.
payment wizard not loading
I am not sure if I have understood your question correctly. Do you mean to say that you are unable to load the authorize.net payment wizard.
I did check your form and I am able to replicate the issue you are having. I was not able to load the authorize.net payment wizard. Please check the screenshot below:
I am reporting it to our backend team. We will get back to you as soon as we have any update from them.
Thanks for your reply. You screenshot is exactly what I'm referring to.
I can load the form editor.
I can see the payment widget.
When I click on the magic wand to go through the wizard editor, it never loads.
After I continued to try to load that wizard – after a few attempts it eventually reverted back to the old widget wizard editor. I was eventually able to edit the coupon code that I was trying to access, but that was through the old editor and the new editor still has not shown up.
Thank you for your update. The issue was reported to our developers by Ashwin.
This thread will be updated as soon as we have any news.
This was a trending issue and our developers implemented a fix today. Payment Wizard should be working as promised now. Can you confirm this from your end?
Thank for your hard work, guys! You're always so responsive and so helpful.