Email subject not showing the name

  • TheShrimpConnection
    Asked on November 1, 2016 at 12:10 PM

    Not seeing the senders name in the email header when I receive a notification on submissions made using our Order form.

  • Jan
    Replied on November 1, 2016 at 2:15 PM

    I checked your form and I can see that the email subject only shows "Notifier 1". You need to add the {fullName1} string on it. 

    In the "Email" tab, click the "pencil" icon beside the Email Subject. Enable the "Full Name" and then click the "Apply" button.

    Email subject not showing the name Image 1 Screenshot 20

    Hope that helps. If you need further help, let us know. Thank you.